On the horizontal menu bar, click Users.Click on the customer name for which you wish to deploy DMA.In MSPComplete, click All Customers from the navigation sidebar.
Step 1: Download the DMA setup file from MSPComplete. These three steps are explained in greater detail below. Create a Group Policy Object that forces the domain-joined computers in a security filter to execute the DMA setup file through a scheduled task.Create a network share that is accessible to all of your customer’s computers, and put the DMA setup file in the share folder.Download the DMA setup file from MSPComplete.To deploy the BitTitan Device Management Agent (DMA) using a Group Policy Object (GPO), complete each of the steps detailed below, in order: Deploy the Device Management Agent with a Group Policy Object (GPO) When DMA is installed in limited mode, HealthCheck for Office 365 cannot detect and report (in MSPComplete) on upload and download network speeds. HealthCheck for Office 365 is a module of DMA. Instead, you can install DMA via email. This will install DMA in limited mode. In circumstances where a client-to-site VPN does not exist to process/update Group Policy Object (GPO) changes, you cannot install DMA via GPO. Installing DMA on domain-joined computers The customer’s users will receive the email asking them to manually install the agent. The users and their computer information will start populating in MSPComplete under the customer’s context soon after the agent is installed and running. Read the How do I deploy the Device Management Agent on computers that use a proxy? article for more information. To personalize the email message that the customer's users will receive, type your changes into the message body text box. If the customer's computers use a proxy, you must add instructions to run the DMA installer with command line parameters that ensure DMA is able to transmit data through the proxy.Confirm that all of the users you chose are listed in the To field.In the Enable Device Management via Email panel, enter your email address in the Reply-To Address field.Click the Enable Device Management Through Email button.Add a checkmark next to the user(s) that should receive the email.Click the customer name for which you wish to deploy DMA.Click Customers on the navigation sidebar.We recommend installing DMA through a group policy object because it’s automated and non-intrusive. To deploy the BitTitan Device Management Agent (DMA) through email, you ask users to manually install the agent.ĭMA will install to the following locations: "C:\Program Files (x86)\BitTitan" and "%LOCALAPPDATA%\BitTitan". It is important there are no policies, antivirus programs, or limitations in place that can block operations in these locations, such as AppLocker. We do not support DMA deployments to Citrix or Terminal Services roaming profiles. This guide covers the installation, deployment, troubleshooting, and frequently asked questions associated with the Device Management Agent.